Our Policy

Refund & Exchange Policy

Exchanges or refunds are accepted within 7 days of receiving your order.

The item must be in the same condition and quality as received, unused and undamaged.

The original tag must be attached.

The item must be returned in its original packaging.

Please send photos of the item before returning it.

For refunds, shipping fees will be deducted from the refunded amount.

We do not accept returns or exchanges for items that show signs of use or do not meet the above conditions.

Lilo & Co.